New ATM technology under development

(CBS42)
(CBS42)

[lin_video src=http://eplayer.clipsyndicate.com/embed/player.js?aspect_ratio=16x9&auto_next=1&auto_start=0&div_id=videoplayer-1366670868&height=480&page_count=5&pf_id=9624&show_title=1&va_id=4027694&width=640&windows=2 service=syndicaster width=640 height=480 div_id=videoplayer-1366670868 type=script]BIRMINGHAM, Ala. (WIAT) — A new ATM technology may soon end face-to-face interaction at banks.

The new technology allows customers to do most of bank interfacing at the drive-thru ATM.

The first step is to identification.

Customers identify themselves by swiping a debit, credit card or driver’s license.

A live teller based in another state will then pop up to assist to finish the transaction.

Bank administrators say the machines can perform about 80 percent of the functions of a traditional teller.

Analysts hope the new technology will retain customers and keep costs down.

Copyright 2013 WIAT-TV CBS 42

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