Changes coming for 911 call centers in Vestavia Hills, other areas


[lin_video src=×9&auto_next=1&auto_start=0&div_id=videoplayer-1369955640&height=480&page_count=5&pf_id=9624&show_title=1&va_id=4078451&width=640&windows=2 service=syndicaster width=640 height=480 div_id=videoplayer-1369955640 type=script]BIRMINGHAM, Ala. (WIAT) — Vestavia Hills is planning to cut costs by shutting down its 911 dispatch center.

Starting in July, all calls will go to Shelby County.

That move will save the city about $500,000 a year, as well as millions of dollars in equipment upgrades.

The change will not affect response times, though.

In fact, people will not even know they are calling a different center when they call 911.

Additionally, Jefferson County is consolidating its 911 services.

A new call center is being built at the Courthouse Auditorium in Center Point.

Money for the $4.5 million project will come from existing taxes collected through phone bills.

The new center is scheduled to open in 2014.

Copyright 2013 WIAT-TV CBS 42

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