Tuscaloosa working to fix new emergency alert system

TUSCALOOSA, Ala. (WIAT) — Some bugs are being worked out in a new emergency alert system in Tuscaloosa. Last week’s storm gave the city a chance to test the new tool which is supposed to keep people safe. The alert system went into effect after Mayor Walt Maddox decided to close every road.

The city used a federal grant to purchase the “Black Board Connect.” The system uses land lines, cell phones, text messages, and e-mails to alert people about dangerous situations. During last week’s storm the message didn’t contain all of the information. It also only reached 64% of subscribers. The city is now working to fix the issues.

City leaders tell CBS42 the number of people reached during last week’s event isn’t accurate.  That’s because more people are disconnecting their landlines for cell phones, and the majority of the alerts that were not received were actually sent to invalid numbers.

Copyright 2014 WIAT-CBS42

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