HOOVER, Ala. (WIAT) – Hoover Hometown Pharmacy opened in July 2016. Since then, owner Whitney Culpepper says she has been living her dream. Decorated with her extensive collection of mortars and pestles, each day Culpepper stands behind her elevated pharmacy counter greeting new patients looking for a better “hometown” pharmacy experience.
Her dream of helping people started when she was in the sixth grade.
“My dad has had a lot of back trouble my whole life, and so we spent a lot of time at the pharmacy. When I was younger, (pharmacies were) fascinating. There are high counters, and it was really interesting what they were doing back there. They passed out candy, things like that. So I was like, ‘I think I want to be a pharmacist,” said Culpepper.
From sixth grade, through pharmacy school, 2016 is the year her dream became a reality.
“I’ve wanted to (own a pharmacy) for so long, and I’ve been working at it for a long time. I had a business plan written back when I was still in pharmacy school. I was ready to dive in,” said Culpepper.
Using all she has learned from mentors along the way, opening Hoover Hometown Pharmacy means she can deliver her personal brand of service for every patient that walks through the door.
“She has gone above and beyond to take care of my parents and their medication. If there’s something she doesn’t have, she’ll call and say, ‘Hey, I don’t have it. Don’t waste your time coming. I’ll have it here by tomorrow.’ It saves a lot of time, and it just shows that she cares. We didn’t get that at another store, which is unfortunate,” said patient, Aqsa Nawaz.
“They become more like your friends than your patients. And that’s what I enjoy about it,” Culpepper said.
Staying true to their hometown name, if you bring your church bulletin on Mondays, 10 percent of your over-the-counter purchases will be donated back to your church. The pharmacy also helps local businesses by selling gifts from around the Birmingham areas. For Culpepper, it’s the commitment to the community she hopes will attract people to her brand of personal service.
Transferring prescriptions from another pharmacy is easy. Simply tell Culpepper where you are transferring from, and your date of birth! From there, she will do all the hard work for you.
You can find Culpepper at 2801 John Hawkins Pkwy #101a, Hoover, AL 35244
Monday – Friday 9:00am – 6:00pm
Saturday 9:00am- 12:00pm
Call (205) 650-1960 for more information