Video of mouse stuck in Galleria food court window display goes viral

HOOVER, Ala. (WIAT) — UPDATE: The Jefferson County Health Department now says it has found no evidence of any current rodent activity in the mall. Health Department workers became aware of the complaint after the video showed up on social media, garnering thousands of views.

While the health department says there is no rodent activity, it did find some issues regarding cleaning and garbage facility maintenance within the service areas of the mall that are not accessible to patrons.

ORIGINAL: A video of a mouse in the window display of the Galleria Haagen Dazs ice cream shop has been making its rounds on social media.

What you saw in that video isn’t something you usually see when you’re walking through the food court of any mall, but this “famous mouse” just wanted a little popcorn.

The shopper posted the video to Facebook, and garnered over 40 thousands views. One person shared it to the ice cream company’s page with a caption saying: “This is not good.”

“It would not be unusual in a mall situation if you had a rodent problem one place then it would be at other places as well,” said Bruce Braden from the Jefferson County Health Department. “I would be much more concerned with a rodent contaminating food or things that food were going to be on. That did not appear to be the case in that video.”

The Jefferson County Health Department confirmed that they received the complaint and are planning to go to the store and investigate.

“If we were to find evidence of a rodent problem we would issue a notice of correction and then work with them on that to get it corrected,” Braden said.

Haagen Dazs already started working to correct things; they responded to a Facebook user thanking them for bringing it to their attention, and subsequently asked the person who posted the video to remove it.

As of 9:00 p.m. Monday, that video had been taken down.

The health department tells us they plan to come out to the mall to investigate the matter. CBS42 also reached out to the Riverchase Galleria about this incident and they said, “the problem has been rectified.”

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